---
title: Conditional Email Routing 
description: "**Fluent Forms** lets you set up additional **Conditional Email Routing**, similar to [Conditional Email Notifications](https://fluentforms.com/docs/conditional-email-notification-in-fluent-forms/) except it allows you to send emails to different recipients based on user responses or specific events. This article will guide you through **Configuring** the…"
url: "https://fluentforms.com/docs/conditional-email-routing/"
updated: "2025-06-03"
category: Form Notification
---

# Conditional Email Routing 

**Fluent Forms** lets you set up additional **Conditional Email Routing**, similar to [Conditional Email Notifications](https://fluentforms.com/docs/conditional-email-notification-in-fluent-forms/) except it allows you to send emails to different recipients based on user responses or specific events.

This article will guide you through **Configuring** the **Email Routing** with specified conditions to send**Email Notifications**.

## Conditional Email Routing

To learn how to configure conditional email routing, follow the steps below – 

First, go to **Forms** from the top navbar, and **open** the **Editor** page of your **desired form**by clicking the **Edit** button where you want to set the conditions.

> If you do not have any existing forms, read the [Create a Form from Scratch](https://fluentforms.com/docs/how-to-create-a-form-with-fluent-forms/) or [Create a Form using Templates](https://fluentforms.com/docs/using-and-customizing-pre-built-quick-forms-in-fluent-forms/) documentation to create a new one.

![1. desired Form Editor 2 scaled 46110](https://fluentforms.com/wp-content/uploads/2024/12/1.-desired-Form-Editor-2-scaled.webp)

Now, go to **Settings & Integrations** from the top navbar and open the **Email Notifications**tab. 

First, you can **Enable** the default**Admin Notification**by **toggling it on.**Then**,**open its settings using the **Settings Icon** to set conditions based on your needs.

Or, create a new one by clicking the **+ Add Notification** button. To learn how to add a new email notification to a specific form, read this [Documentation](https://fluentforms.com/docs/how-to-setup-admin-user-email-notifications/).

**For example**, I used the existing notification to show you the whole process. 

![2. Settings Integration Email Notification Add new notification 1 scaled 46110](https://fluentforms.com/wp-content/uploads/2024/12/2.-Settings-Integration-Email-Notification-Add-new-notification-1-scaled.webp)

### Configuring Email Routing

Once you are on the **Email Notification** settings page of your desired form, select **Configure Routing**fromthe**Send to**option, and additional options similar to conditional logic will appear. 

#### Setting Condition/s 

Once you enable the option, you can specify the different**Email Routes**to send notification, **Parameter**, its **Operator**, and the corresponding **Value**. **Remember**, the selected parameter will trigger the action only if the condition is met.

First, in the “**Send To**” (first field), provide the email address where you want to send email notifications. 

Then, in the “**Parameter**” field (second field), select an **input field** that needs to correspond with the value provided in the “**Value**” field (fourth field) and set an option in the “**Operator**” field (third field). The parameter will trigger the action if the condition is met.  

> **For example**, I set two different email routes "**admin@gmail.com**" and "**moderator@gmail.com**", chose "**Country**" as the parameter, used "**Equals**" as the operator, and entered "**United States**" and "**Bangladesh**" as the corresponding values. As a result, when users from the **United States**submit the form, a notification will be sent to **admin@gmail.com**, and for users from **Bangladesh**, the notification will be sent to **moderator@gmail.com**.

This way you can add as many conditional logics as you need by clicking the **Plus Icon** and delete any conditions by clicking the **Minus Icon** in the right corner.

Once you complete, click the **Save Settings** button to make the condition/s functional.

![3. Configure Routing option scaled 46110](https://fluentforms.com/wp-content/uploads/2024/12/3.-Configure-Routing-option-scaled.webp)

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [@support team](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/).