All integrations

Twilio Integration
with Fluent Forms

Send SMS in real-time when a form is submitted, never miss an update with Twilio and Fluent Forms

Twilio website Documentation
twilio Integration with Fluent Forms

About Twilio

  • Twilio is a powerful cloud communications platform that enables businesses to connect with customers through multiple channels, including SMS, voice, and chat applications.
  • Twilio’s robust API and cloud-based infrastructure allow for seamless scalability and reliability, ensuring uninterrupted communication even as business needs grow.
  • Twilio integration with Fluent Forms lets developers add SMS notifications and other communication capabilities without writing complex code.
  • Whether you’re sending confirmations, reminders, or follow-up messages, Twilio integration helps ensure that your customers are kept informed throughout their interaction journey.

How to Integrate With Fluent Forms

Integrate your Twilio account easily with Fluent Forms Pro by following these steps.

Steps for Integrating Twilio with Fluent Forms:

  • Activate the Twilio Module.
  • Create a Twilio account.
  • Copy the SID & Auth Token from Twilio.
  • Paste it into the SMS notifications settings.
  • Insert Twilio sender number.
  • Create/Use a form with Fluent Forms.
  • Setup the integration feed & configure Twilio settings.

Use case

  • Instant Form Submission Confirmation via SMS: When a user submits a form created with Fluent Forms, Twilio sends an automated SMS confirmation, providing immediate feedback and enhancing the customer experience.
  • Order and Delivery Notifications: E-commerce businesses can use the integration to send SMS updates on order status, delivery confirmations, or delays, ensuring customers stay informed about their purchases.
  • Support Ticket Updates: For service-based businesses, when a customer submits a support request form, Twilio can automatically send an SMS with a ticket number and an estimated response time, keeping customers in the loop.
  • Appointment Reminders and Scheduling: Healthcare providers, salons, or other appointment-based services can send automated SMS reminders and confirmations to reduce no-shows and ensure smooth scheduling.

Category

Communication

Connection Type

Direct Integration

Plan Needed

Pro

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