Fluent Forms Template Library

Customer Complaint Form Template

This Customer Complaint Form template will help you to understand customer needs more effectively

Customer Complaint Form

Customer Complaint Form (#22)

About this template...

Use this Customer Complaint Form to collect detailed issue reports from customers and resolve complaints quickly and professionally. Ideal for eCommerce stores, service providers, or any customer-facing business, this template captures key incident details, order references, and communication preferences – streamlining internal handling while improving customer satisfaction.

Customer Complaint Form

Features of this Template

  • Categorized complaint type improves internal triaging and faster response
  • Incident date and order number help verify claims and track patterns
  • Upload option supports evidence-based resolutions
  • Response preference options show respect for customer communication styles
  • Perfect for retail brands, SaaS products, service-based companies, and logistics providers