This tenant maintenance request form is for property managers, landlords, and rental companies. It replaces phone calls, scattered texts, and paperwork orders with one organized request. Every repair comes in with the details your team needs to plan the visit, so there’s less back-and-forth before anyone picks up a toolbox.

Tenants start with their name, contact details, property address, and how they’d like to hear back. They then pick a repair category, mark where in the unit the problem is, rate how urgent it is, and describe what’s happening. They can also add photos, so your staff can see the issue before they arrive.

The last step covers access. Tenants say whether staff can enter while they’re out, when they’re usually available, and whether there are pets in the unit. If a tenant marks the issue as an emergency, the form reminds them to call your emergency line as well.