Skip to content
Get Discount
Fluent Forms
  • Pricing
  • Features
  • Templates
  • Integrations
  • Blog
  • Docs
  • Account
Sign in

Get Discount
Fluent Forms
Popular Search submitsubmissionentryentriespayment

Getting Started

  • How to Install Fluent Forms
  • Upgrade to Fluent Forms Pro Add-on
  • Fluent Forms Glossary
  • Getting Started With Fluent Forms
  • Fluent Forms User Interface

Form Building

  • Manage Entries
    • Edit User Submitted Entries With Fluent Forms
    • Visual Representation of Form Entries in Fluent Forms
    • Managing Entries in Fluent Forms
  • Form Settings
    • Error Message Customization with Fluent Forms
    • User Login Requirement in Fluent Forms
    • Restrict Blank Form Submission with Fluent Forms
    • Help Message Customization in Fluent Forms
  • Publishing Form
    • How to embed your forms directly in Gutenberg layout
    • Dedicated Landing Page in Fluent Forms
    • How to Use Your Forms as Widget on your Sidebar or Footer
    • How to embed your forms using Elementor Widget
    • Fluent Forms with Oxygen Builder Widget
  • Form Style/Template
    • Modal/Popup/Lightbox in Fluent Forms
    • Fluent Forms Styling/Custom CSS
    • Official Form Styler of Fluent Forms
    • Form Layout Settings in Fluent Forms
  • Form Editor
    • How to Create a Form with Fluent Forms
    • Using and Customizing Pre-built Quick Forms in Fluent Forms
    • How to create a conversational form 
    • How to Design a Conversational Form 
    • How to Create a Form with OpenAI ChatGPT
    • How to Create a Form with Fluent Forms AI

Field Types

  • General Fields
    • Address Input Field in Fluent Forms
    • Name Input Field in Fluent Forms
    • CheckBox Field in Fluent Forms
    • Phone/Mobile Input Field in Fluent Forms
    • Dropdown Field in Fluent Forms
    • Email Address Input Field in Fluent Forms
    • Custom HTML Field in Fluent Forms
    • File Upload Input Field in Fluent Forms
    • Image Upload Input Field in Fluent Form
    • Multiple Choice Field in Fluent Forms
    • Numeric Input Field in Fluent Forms
    • Radio Field in Fluent Forms
    • Adding a Mask Input Field Guide
    • Adding a Simple Text Input Field
    • Adding a Text Area Input Field
    • Website URL Input Field Guide
    • Time & Date Input Field in Fluent Forms
    • Country List Field in Fluent Form
  • Advance Fields
    • Creating a Multi-Step Form in Fluent Forms  
    • hCaptcha in Fluent Forms
    • Hidden Input Field in Fluent Forms
    • Ratings Input Field in Fluent Forms
    • reCAPTCHA Field in Fluent Forms
    • Section Break in Fluent Forms
    • Terms & Conditions Field in Fluent Forms
    • Shortcode Input Field in Fluent Forms
    • Action Hook Field in Fluent Forms
    • Checkable Grid Input Field in Fluent Forms
    • GDPR Agreement Field in Fluent Forms
    • Password Input Field in Fluent Forms
    • Custom Submit Button in Fluent Forms
    • Range Slider Field in Fluent Forms
    • Net Promoter Score in Fluent Forms
    • Chained Select Field in Fluent Forms
    • Color Picker Field in Fluent Forms
    • Repeat Input Field in Fluent Forms
    • Rich Text Input Field in Fluent Forms
    • Save Progress Button in Fluent Forms
    • Quiz Score in Fluent Forms
    • Dynamic Field in Fluent Form  
    • FluentBooking Field in Fluent Form
  • Payment Fields
    • Add Subscription Field in Payment Forms 
    • Add Coupon Field in Payment Forms  
    • Add Payment Item Field in Payment Forms 
    • Add Payment Summary Field in Payment Forms 
    • Add Item Quantity Field in Payment Forms 
    • Add Custom Payment Amount Field in Payment Forms 
    • Add Payment Method Field in Payment Forms 
  • Container Fields
    • Add Container Fields in Fluent Forms
    • Add Repeat Container Field in Fluent Forms 
  • Post Fields
    • Add Post Title Field in Post Forms 
    • Add Post Content Field in Post Forms
    • Add Featured Image Field in Post Forms 
    • Add Post Excerpt Field in Post Forms 
    • How to Create a Post Form with Fluent Forms
    • Add Post Update Field in Post Forms
  • Taxonomy Fields
    • Add Categories Taxonomy Field in Post Forms
    • Add Tags Taxonomy Field in Post Forms

Form Notification

  • Conditional Email Notification in Fluent Forms
  • Conditional Email Routing 
  • How to Setup Admin/User Email Notifications  
  • Weekly Email Summary
  • Setup Form Submission Confirmation Message in Fluent Forms
  • Fluent Forms Not Sending Email Confirmations

Form Entries

  • How to Search and Filter Form Entries
  • How to Add a Date and Time Stamp to Form Entries
  • Partial Entries for Step Forms

Features and Functionalities

  • Conditional Confirmation Message in Fluent Forms
  • Unique Field Validation
  • Surveys and Polls in Fluent Forms
  • Set up Forms with Conditional Logic in Fluent Forms
  • Set up Double Opt-in emails in Fluent Forms
  • Inline Opt-in Form using Fluent Forms
  • Form Scheduling Feature in Fluent Forms
  • Form Restrictions Feature in Fluent Forms
  • Fluent Forms Quiz Module
  • Dynamic Default Value in Fluent Forms
  • How to use Meta Box Custom Fields with Fluent Forms
  • How to Create a WordPress User Registration Form With Fluent Forms
  • Post Selection Module in Fluent Forms
  • How to add Calc Values on the Repeat Field
  • Edit History Feature in Fluent Forms
  • Keyboard Navigation & Shortcuts in Fluent Forms
  • Use ACF to Add a Custom Field in the Post Form
  • Numeric Calculation in Fluent Forms
  • Admin Approval Feature in Fluent Forms
  • Global Inventory Manager in Fluent Forms
  • Fluent Forms Inventory Module
  • Creating a Personality Quiz Form in Fluent Forms
  • How to Create a WordPress User Update Form With Fluent Forms
  • Resizeable Container in Fluent Forms
  • Dynamic Input Values In Form Steps | Fluent Forms
  • Using JetEngine Custom Fields with Fluent Forms
  • Fluent Forms PDF Module
  • Mapping Meta Fields with Meta Keys in Fluent Forms
  • Set Default Form Value from URL Parameters

Integrations

  • Email Marketing
    • How to Integrate ActiveCampaign with Fluent Forms
    • How to Integrate CleverReach with Fluent Forms
    • How to Integrate iContact with Fluent Forms
    • How to Integrate Kit (Former ConvertKit) with Fluent Forms
    • How to Integrate GetResponse with Fluent Forms  
    • How to Integrate Mailchimp with Fluent Forms  
    • How to Integrate MailerLite with Fluent Forms
    • Mailpoet Integration with Fluent Forms
    • Mautic Integration with Fluent Forms
    • How to Integrate Gist with Fluent Forms
    • How to Integrate MooSend with Fluent Forms
    • How to Integrate Brevo (Formerly Sendinblue) with Fluent Forms  
    • How to Integrate Constant Contact with Fluent Forms 
    • ClickSend SMS Integration with Fluent Forms
    • Automizy Integration with Fluent Forms
    • How to Integrate Mailjet with Fluent Forms
    • How to Integrate Mailster with Fluent Forms 
    • How to Integrate SendFox with Fluent Forms
    • How to Integrate Campaign Monitor with Fluent Forms
  • CRM
    • AmoCRM Integration with Fluent Forms
    • Salesflare Integration with Fluent Forms
    • Pipedrive Integration with Fluent Forms
    • OnePageCRM Integration with Fluent Forms
    • Drip Integration with Fluent Forms
    • Zoho CRM Integration with Fluent Forms
    • FluentCRM integration with Fluent Forms
    • HubSpot Integration with Fluent Forms
    • Salesforce Integration with Fluent Forms
  • Automation
    • How to Integrate Webhook with Fluent Forms
    • How to Integrate Zapier with Fluent Forms
    • How to Integrate Platformly with Fluent Forms 
  • Notification
    • How to Integrate Telegram with Fluent Forms
    • How to Integrate Discord with Fluent Forms
    • How to Integrate Slack with Fluent Forms
  • Security
    • Spam Protection With Honeypot and Google reCAPTCHA in Fluent Forms
    • How to Integrate reCAPTCHA with Fluent Forms
    • How to Integrate hCaptcha with Fluent Forms
    • How to Integrate Cloudflare Turnstile with Fluent Forms
    • Integrate Akismet with Fluent Forms
  • Others
    • How to Integrate Google Sheets with Fluent Forms
    • How to Integrate Trello with Fluent Forms 
    • Twilio Integration with Fluent Forms
    • How to Integrate Airtable with Fluent Forms
    • How to Integrate BuddyBoss with Fluent Forms  
    • How to Integrate Notion with Fluent Forms    
    • How to Integrate Google Maps with Fluent Forms
    • How to Integrate OpenAI ChatGPT with Fluent Forms

Import/Export

  • Fluent Forms Migrator (WPForms, Contact Form 7, Gravity Forms, Ninja Forms & Caldera Forms)
  • How to Import and Export Fluent Forms
  • Importing Entries in Fluent Forms

Payment

  • Configure Payment Settings with Fluent Forms
  • How to Create a Payment Form with Fluent Form
  • Payment Integration
    • How to Integrate Square with Fluent Forms (Inline Payment Integration)
    • How to Integrate Stripe with Fluent Forms
    • How to Integrate PayPal with Fluent Forms
    • How to Integrate Razorpay with Fluent Forms
    • How to Integrate Mollie with Fluent Forms
    • How to Integrate Paystack with Fluent Forms
    • How to Integrate Paddle with Fluent Forms

Account Management

  • Setting up Managers in Fluent Forms (Access Control)

Shortcode

  • Form Editor Smart Codes
  • Conditional Shortcodes in Fluent Forms
  • Fluent Forms Shortcodes Overview
  • Shortcodes in Confirmation Settings
  • Pre-Fill Form Fields with FluentCRM Data
View Categories
  • Home
  • Docs
  • General Docs
  • Form Notification
  • Fluent Forms Not Sending Email Confirmations

Fluent Forms Not Sending Email Confirmations

Sometimes, Fluent Forms users experience email deliverability issues (i.e., their email is not sending to the destination). This means their form users may not receive confirmation emails or other expected notifications. A couple of factors can contribute to email not sending issues.

This article will guide you through troubleshooting and fixing the email deliverability issue with Fluent Forms notifications, ensuring that emails are sent and received properly.

Check Email Notification #

The very first troubleshooting you can do is check whether your Email Notification setting is enabled. To learn how to ensure the email notification is enabled, follow the steps below – 

First, go to Forms from the Fluent Forms Navbar and click the Settings of your desired form where you encountered the email deliverability issue.

If you do not have any existing forms, read the Create a Form from Scratch or Create a Form using Templates documentation to create a new one.

1. open desired form settings scaled 50028

Once you are on the form’s Settings & Integrations page, open the Email Notifications tab from the left side, and you will see all of the Email Notifications you added.

Now, if your desired email notification is showing Disabled, turn on the Toggle switch and the notification will be Enabled. 

To learn more detail about Email Notification, read this Documentation.

2. enable email notification scaled 50028

Check Submission Logs #

Check the Submission Logs (which record all submission activities of a form in one place) for the form experiencing email confirmation issues. This may help you determine why the email was not sent to the destination.

To learn how to check the form Submission Logs of a Form, follow the steps below:

Go to Forms from the Fluent Forms Navbar, click the Entries of a chosen form where you faced the issue, and you will get all the submission entries for this particular form.

3. Open desired form entries scaled 50028

Now, open the submission entry you want to check by clicking the Eye Icon under the Actions column. To learn more details about Form Entries, read this Documentation.

4. open desired submission entry scaled 50028

Once you open the desired entry page, scroll down, and you will get your desired Submission Logs for this particular form submission.

To learn more details about submission activity logs and API calls, refer to the Activity Logs and API Logs documentation.

Now, you can see a message as Email Notification broadcasted (i.e., the email is successfully triggered, and Fluent Forms is working as it should).

5. Submission logs of a form scaled 50028

If the form fails to trigger an email notification, you will see an error message with a “Failed” status under the Submission Logs, explaining the reason for the error.

6. Failed message 50028

But if the form successfully triggers the email notification and sends it to the destination, you will see a “Success” status under the Submission Logs.

7. Sucess message 50028

Check SMTP for Emails  #

We always recommend using an SMTP plugin in your WordPress site for better email deliverability. You can try out FluentSMTP, a free SMTP plugin that does not require any license. FluentSMTP ensures real-time email delivery, making sure all emails reach users’ inboxes efficiently. It uses your chosen SMTP server to send emails in batches and can resend emails if they get blocked.

To learn how to install and activate FluentSMTP in your WordPress Site, read this Documentation.
Additionally, to learn how to connect an external server with FluentSMTP, refer to this Documentation.

Test your Email Deliverability with FluentSMTP  #

FluentSMTP includes an “Email Test” feature to test if your email connection (SMTP server) is working. This helps you verify your email is functional on your server and confirm the email deliverability. To learn more about email testing, click here.

To learn more about using FluentSMTP, refer to the video below.

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our @support team. Thank you. 

What are your Feelings
Share This Article :
  • Facebook
  • X
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Updated on June 3, 2025
Setup Form Submission Confirmation Message in Fluent Forms

Powered by BetterDocs

Table of Contents
  • Check Email Notification
  • Check Submission Logs
  • Check SMTP for Emails 
    • Test your Email Deliverability with FluentSMTP 

Fluent Forms is a lightweight, fastest WordPress contact form plugin empowering 500K+ businesses worldwide.

Email Newsletter

fluentform Newsletter Inline
Free tutorials, exclusive contents & more.
Facebook Facebook Group Twitter Instagram Linkedin YouTube WordPress

Resources

  • Account
  • Contact Us
  • Get Support
  • Brand Guideline
  • Changelog
  • Documentation
  • Developers Docs
  • API Docs
  • Report a Security Issue

Addons

  • Signature
  • PDF Generator (Free)
  • Mautic (Free)
  • Mailpoet (Free)

Calculators

  • BMI Calculator
  • GKI Calculator
  • Pay Raise Calculator
  • VAT Calculator
  • Fuel Cost Calculator
  • All Calculator Forms

Comparison

  • Free vs. Pro
  • Fluent Forms vs. WPForms
  • Fluent Forms vs. Gravity Forms
  • Fluent Forms vs. Ninja Forms
  • Fluent Forms vs. Forminator

Miscellaneous

  • Features Available in Free Version
  • Free Form Templates
  • Form Templates
  • Quick Start Guide
  • Fluent Forms Integrations

Features

  • Conversational Forms
  • Multi-Step Forms
  • Conditional Logic
  • Numeric Calculation
  • Payment
  • Quiz and Survey
  • Form Security
  • Advanced Form Styler
  • Advanced Post Creation
  • Address Autocomplete
  • Form to PDF
  • AI Form Builder

OUR PRODUCTS

  • FluentCommunity
  • FluentCRM
  • FluentBooking
  • FluentBoards
  • Fluent Support
  • FluentSMTP
  • Ninja Tables
  • WP Social Ninja
  • Paymattic
  • AzonPress
  • FluentSnippets

Copyright © 2025 Fluent Forms, a brand of WPManageNinja™.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Free Version of Fluent Forms is Ready! We’ll send it to your email.
Direct Download – CTA- Homepage

By downloading you agree to our terms of use and privacy policy.

  • Pricing
  • Features
  • Templates
  • Integrations
  • Blog
  • Docs
  • Account